Frequently Asked Questions
Everything you need to know about our premium home organization and stationery collections.
What materials are used in Semikolon products?
We pride ourselves on using high-quality, eco-friendly materials, including premium linen, acid-free paper, and durable bookbinding board to ensure your memories and documents are preserved for a lifetime.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for home office accessories?
We offer a 30-day return policy for all unused items in their original packaging. If you are not completely satisfied with your purchase, you can initiate a return through our online portal.
Do you offer international shipping?
Yes, Semikolon ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
Are your products available for wholesale or bulk orders?
We do offer wholesale opportunities for retailers and corporate gifting. Please contact our sales team via the 'Wholesale' link in the footer for more information on pricing and minimums.